Return and Exchange Policy
Weirloom is owned and operated by Thomas Stege Bojer under his company, Denimhunters (DK-34993300). The brand is based in Denmark (Europe) where all orders are shipped from.
If something’s not quite right with your order, I’ve got you covered. You can return or exchange anything within 14 days of receiving your order.
What you need to know
14-day window
You have 14 calendar days (not business days) from the day your order is delivered to request a return or exchange.
Exchanges
Need a different size? I’ll ship the replacement to you at no extra cost—as soon as the original item is back with me.
Return shipping
You’ll need to cover the cost of shipping the item back. I recommend using a tracked and insured service—you're responsible for the item until I receive it.
Shipping to you is always on me
I cover the cost of shipping orders to you—including exchanges.
Customs and duties
Orders are shipped from Denmark, which is part of the European Union (EU). If you are outside the EU, you might be charged import duties or taxes. These are not included in the purchase price; they are your responsibility to pay.
When sending something back, clearly mark the package as a return—if I’m charged customs again, I’ll deduct that from your refund. I will not refund import duties and taxes paid on delivery to you.
Refunds
If you’d prefer a refund instead of an exchange, that’s no problem. I’ll process it once the item is received and inspected. Any original shipping costs (if charged) won’t be refunded.
How to return or exchange
Email me
Reach out at thomas@weirloom.com within 14 days of receiving your order. Let me know what you'd like to return or exchange, and why—it helps me make things better.
Pack it securely
Items must be returned in their original condition. Please pack them well to avoid damage during shipping.
Use a tracked shipping service
Choose a tracked (and ideally insured) shipping option. You’re responsible for the return until I’ve received it.
Send it to the address I provide
Once I hear from you, I’ll reply with the return address and any other instructions.
A quick note about shipping and sizing
I don’t charge for shipping to you, it's just part of the price of the garment. Still, no one likes having to return an online purchase.
That's why I do everything I can to help you pick the right size the first time. If you’re unsure about anything whatsoever, just email me before you order.
Preventing a return or exchange is less hassle for both of us, and less waste. It's better for you, for me, and for the planet.
Thanks for understanding,
Thomas
How do the fits compare?
WL#2 Slim
WL#3 Loose
New features of all Weirloom jeans
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Leather label
Genuine leather patch, stitched top and bottom for easy wear with belt.
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Woven label
Made from organic cotton and printed with the Weirloom logo.
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Branded YKK buttons
Classic jeans button style with the text "Weirloom, made to last".
Fade them your way
Raw and ready to break in
The WL#1 is made from raw denim. That means it hasn’t been washed after the jeans are cut and sewn, so you can break them in from scratch.
The denim fades fast. Even with regular washing, these jeans will show strong contrast and lots of character. With patience (and lots of wear, and infrequent washing), you'll get jaw-dropping fades.
Don’t sit on the white couch (it'll turn blue)
The indigo sits close to the surface of the cotton, and the colour naturally wants to leave. That’s why these jeans fade so quickly and beautifully.
For the first few weeks, you’ll notice blue on your hands, on white T-shirts or sneakers, and if you sit on light-coloured furniture (especially leather, linen, or unfinished wood).
Don’t worry—the crocking passes as the denim settles in, and after you've soaked or washed them.
The denim
Candiani selvedge
The denim is woven by Candiani in Italy on old shuttle looms from the 1960s. You’ll spot the redline selvedge edge when you roll the cuff—and on the fly, and the coin pocket.
Thanks to Candiani's Indigo Juice dyeing tech and slubby ring-spun texture, these jeans are made to fade. Indigo Juice is a low-impact process that uses less water and fewer chemicals—but still delivers that deep, classic indigo look.
- Long-staple regenerative cotton grown in Europe (Spain)
- Ring-spun yarns with a 6 yarn count in both warp and weft
- Thick yarns in an open weave for an authentic denim texture
- Dyed with Candiani’s low-impact Indigo Juice technique
- Sized with Candiani’s proprietary bio-based Kitotex process
The perfect mix of high-tech sustainability and old-school character.
Who's behind this
Built on experience, made with purpose
I’m Thomas—and I’ve been obsessed with denim for as long as I can remember. For over a decade, I’ve helped people find jeans that fit and fade beautifully through my work at Denimhunters and with other brands behind the scenes.
Weirloom is the culmination of everything I’ve learned: the fits that work, the fabrics that age right, the details that matter. But more than that, it’s about building something I believe in. Something honest. Something to be proud of.
This is just the beginning. And I’m glad you’re here for it.