Return and Exchange Policy
If something’s not quite right with your order, I’ve got you covered. You can return or exchange anything within 14 days of receiving your order.
What you need to know
14-day window
You have 14 calendar days (not business days) from the day your order is delivered to request a return or exchange.
Exchanges
Need a different size? I’ll ship the replacement to you at no extra cost—as soon as the original item is back with me.
Return shipping
You’ll need to cover the cost of shipping the item back. I recommend using a tracked and insured service—you're responsible for the item until I receive it.
Shipping to you is always on me
I cover the cost of shipping orders to you—including exchanges.
Customs and duties
If you’re outside the EU, you might be charged import duties or taxes. These aren’t included in the purchase price and are your responsibility.
When sending something back, clearly mark the package as a return—if I’m charged customs again, I’ll deduct that from your refund.
Refunds
If you’d prefer a refund instead of an exchange, that’s no problem. I’ll process it once the item is received and inspected. Any original shipping costs (if charged) won’t be refunded.
How to return or exchange
Email me
Reach out at thomas@weirloom.com within 14 days of receiving your order. Let me know what you'd like to return or exchange, and why—it helps me make things better.
Pack it securely
Items must be returned in their original condition. Please pack them well to avoid damage during shipping.
Use a tracked shipping service
Choose a tracked (and ideally insured) shipping option. You’re responsible for the return until I’ve received it.
Send it to the address I provide
Once I hear from you, I’ll reply with the return address and any other instructions.
A quick note about shipping and sizing
I don’t charge for shipping to you, it's just part of the price of the garment. Still, no one likes having to return an online purchase.
That's why I do everything I can to help you pick the right size the first time. If you’re unsure about anything whatsoever, just email me before you order.
Preventing a return or exchange is less hassle for both of us, and less waste. It's better for you, for me, and for the planet.
Thanks for understanding,
Thomas
€250-value sold at €180
Fit and size.
Straight leg
The fit is a straight-leg five-pocket. That means:
- straight leg
- mid-waist rise
- thigh with enough room
They're sized similar to western brands (not Japanese). For references, the prototype that Thomas wears is a size 31, which measures:
- Waist: 42 cm / 16.5"
- Front rise: 26.5 cm / 10.4"
- Back rise: 40 cm / 15.7"
- Thigh: 33 cm / 13"
- Knee: 23.5 cm / 9.3"
- Hem: 21 cm / 8.3"
- Inseam: 82 cm / 32.3"
Thomas is 178 cm (5'10") tall and weighs 75 kg (165 lbs). He's real waist is 89 cm (35") and his thighs are 55 cm (21.6").
The denim.
Candiani selvedge
This first edition is made from selvedge denim—but it’s not raw. It’s been sanforized and washed once for comfort from day one.
The fabric is woven by Candiani in Italy on antique shuttle looms from the 1960s. You can recognise selvedge by the white self-finished edges with the red line down the middle, visible when you roll up the cuff.
Family-owned for four generations, the Candiani factory outside of Milan has been humming since 1938.
Dyed for fades.
Washed once, fades fast
The warp yarns in the denim are dyed with Candiani’s Indigo Juice technology.
It’s a low-impact process that uses less water and fewer chemicals,
but still delivers that classic indigo look.
So even though these jeans are washed once, they still fade beautifully. In fact, they fade faster than many other jeans. Whether you wear them hard or wash them often, they’ll develop real character—real quick.
(The prototype in the photo has been worn for about 6 weeks.)
Where the money goes
Care tips for longer wear.
Wear them hard, treat them right
These jeans are made to be worn. And as you do, they’ll soften, crease, and fade in all the right places. That’s the whole point.
With proper care and timely repairs, you can get hundreds of wears. How you treat them affects how they age. And how long they'll last.
When it’s time to wash, go gentle. Inside-out. Cold water. Mild detergent. Air dry. That’s the best way to preserve the colour and fit.
If you want sharper fades, wait longer between washes. If you prefer a cleaner look, wash them more often. Either way, there's a trade-off.
The root of the matter.
Old-school farming for a future-proof fabric
Regenerative cotton is farmed with age-old techniques like crop rotation and natural fertilisers. The result is healthier soil, more biodiversity, more carbon sequestration and storing of atmospheric CO2, and less emissions released in the atmosphere.
This is a pretty big deal. Because cotton is a resource-intensive crop. It requires (a lot) of water and sunshine to grow. And just like in the food industry, farmers have been using fertilisers and pesticides for decades. Regenerative cotton is grown without any of that stuff.
The cotton is certified by the Regenagri initiative, which you can read more about on their website.
Who's behind this.
Built on experience, made with purpose
I’m Thomas—and I’ve been obsessed with denim for as long as I can remember. For over a decade, I’ve helped people find jeans that fit and fade beautifully through my work at Denimhunters and with other brands behind the scenes.
Weirloom is the culmination of everything I’ve learned: the fits that work, the fabrics that age right, the details that matter. But more than that, it’s about building something I believe in. Something honest. Something to be proud of.
This is just the beginning. And I’m glad you’re here for it.